Introduction & Objectives

Purpose: This Statement of Work (SOW) defines the plan to implement your mobile app on the Subsplash Platform. We'll partner with you to create an engaging mobile experience for your community while equipping your team to manage it independently.

Target completion: All deliverables will be completed within 90 days from contract start date or after all included calls are completed, whichever comes first.

Price: $3,000

Objectives:

• Configure and launch your mobile app on iOS and Android platforms
• Create an intuitive app structure that serves your community's needs
• Guide you through the developer account and submission process
• Train your team to manage and update app content independently

Scope of Work

1) App Structure & Configuration

Navigation setup. We'll help design your app's tab structure and navigation flow to create an intuitive user experience that highlights your most important features.

Home tab development. Together, we'll build an engaging home tab that showcases your key content, upcoming events, and calls-to-action in a visually appealing layout.

Content organization. Configure the layout and structure of items within each tab to ensure information is easy to find and interact with.

2) Developer Account & Publishing

Developer account guidance. Step-by-step assistance with Apple Developer and Google Play Console account enrollment and setup.

App store preparation. We'll help prepare all necessary assets and information required for app store listings, including descriptions, keywords, and screenshots.

Submission management. Your Onboarding Specialist will handle the technical aspects of app submission to ensure your app meets all store requirements and passes review.

3) Training & Support

Three 1-hour consultations. One-on-one video meetings with your Onboarding Specialist via Google Meet to cover app features, best practices, and answer your questions.

App Builder training. In-depth instruction on using the Subsplash app builder to update content, manage features, and maintain your app after launch.

Media migration guidance. Assistance understanding how to transfer your existing sermon and media content to work seamlessly within your app.

Important Notes

Your participation is essential. You'll need to:

• Create and provide all graphics, including app icons and banner images
• Upload all content and media files
• Complete developer account setup tasks as instructed
• Attend scheduled meetings (missed meetings not rescheduled 4+ hours in advance count toward your 3 total meetings)

Developer accounts are your responsibility. While we guide you through the process, you must create and maintain your own Apple Developer and Google Play Console accounts.

Post-onboarding support. After your 90-day contract ends or all calls are completed, you'll receive continued support through the Subsplash Assistant, our Support team, and your assigned Client Success Manager (CSM). If your app hasn't been submitted by contract end, you'll have 30 additional days of email support to complete submission.

Assumptions & Constraints

• You have the resources to create necessary graphics and content
• Apple ($99/year) and Google ($25 one-time) developer fees are separate from this service
• Client will provide timely feedback and approvals
• App store review times are outside our control and may affect publication date
• Complex custom features may require additional development beyond this scope
• Graphic design services are not included
• Client will maintain developer accounts and subscriptions post-onboarding

Cancellation Policy

If you decide to cancel before your first call with your Onboarding Specialist, $999 of your Streamlined App Onboarding fee will be retained and applied to Standard Onboarding. After your first call, the full fee is non-refundable.

Change Management

Any request that alters scope, effort, or timeline will be documented via a written change order for mutual approval before work proceeds.

Description of Services & Specifications Subsplash, Inc. will provide ORG NAME with Streamlined App Onboarding services as pursuant to the Subsplash Terms of Service:

Terms and Conditions

• By executing this Statement of Work ("SOW"), Customer agrees to the purchases listed and to the Subsplash Terms of Service available at https://www.subsplash.com/legal/terms-of-service.
• The Subsplash Terms of Use and Subsplash Privacy Policy are incorporated herein by reference. They are available at https://www.subsplash.com/legal/terms-of-use and https://www.subsplash.com/legal/privacy.
• In the event of a conflict between or among the terms of the Terms of Use, Terms of Service, and Statements of Work, the order of precedence shall be, from first to last: the Statements of Work, the Terms of Service, and lastly the Terms of Use.
• This Scope of Work and all pricing information stated herein are Subsplash Confidential information.
• Customer agrees to pay for service overages at the then current pricing.
• Subscriptions are non-cancelable before their Order End Date.
• Subsplash may reject this Statement of Work if: (1) the signatory does not have authority to bind the customer to this Statement of Work, (2) changes have been made to this Statement of Work (other than the completion of the purchase order information and the signature block), or (3) the requested purchase order information for signature is incomplete or does not match our records for the rest of this Statement of Work.