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Pro Support
Statement of Work
CHANNELS
- Chat
- Video call
EMAIL SUPPORT
- Priority email responses 7 days a week, 7 a.m.–7 p.m. (Central) for all Platform Support requests
- Automatic escalation ahead of all standard support requests
CHAT SUPPORT
- Exclusive access to Subsplash chat support Monday through Friday, 7 a.m.–7 p.m. (Central) for all Platform Support requests
VIDEO CALL SUPPORT
- Scheduled video call support Monday through Friday, 7 a.m.–7 p.m. (Central)
APP UPDATES
- Priority app version updates: First to get new version-dependent features
- Priority app update requests
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v.2025-06-30
© 2026 Subsplash