From donor fatigue to fulfillment: Rethinking how we inspire generosity

June 10, 2025

Over the years, I’ve sat with hundreds of church leaders—pastors, executive teams, communication directors—and heard the same concern echo around the table: "Our people are generous, but they seem tired. Giving is slowing down and it feels like we’re missing something.” 

That fatigue? That slowdown? That’s donor burnout. And it's more common than we like to admit.

But here's the good news: it's not inevitable. In fact, with the right mindset and practical strategies, churches can build a culture of sustainable, joy-filled generosity.

How to avoid donor burnout & build sustainable generosity

1. Start with Why: Giving should feel like purpose, not pressure

Donors burn out when giving starts to feel like a duty instead of a mission. When the focus shifts from supporting the vision to fulfilling an obligation, generosity turns transactional. And no one wants to be someone else's ATM.

Before you share another giving appeal, ask yourself: Are we inviting people to join our purpose, or just asking for help with the budget?

People give to what they believe in. They give more when they feel like a vital part of something bigger. So communicate the why relentlessly. Show them the lives being changed, the families being served, the eternal impact their dollars are making.

When people know the real impact their generosity is making, they’re much more likely to remain generous. 

2. Fewer asks. Less noise. More meaning.

When giving asks come in every email, every Sunday announcement, every Facebook post—they start to sound like white noise. It's not the volume of requests that burns people out. It's the lack of intentionality.

Yes, churches need funds to operate, and it’s a good practice to speak about money and share the state of your church’s finances. But not every moment needs to be a fundraising moment.

Build a rhythm of generosity into your calendar that prioritizes quality over quantity. Be strategic: tie giving campaigns to seasons of impact and specific campaigns, not just budget shortfalls.

3. Communication is more than just asking

Here’s a novel idea: What if we talked to donors when we didn’t need something?

Burnout thrives in one-way relationships. If the only time your donors hear from you is when you're asking for money, you’re conditioning them to brace themselves every time your number shows up.

Instead, build trust with consistent, honest, and celebratory communication. Share wins. Tell stories. Show receipts.

Pro Tip: Set up a monthly "impact update" that goes to all givers, large or small. Keep it short. Make it beautiful. And make it about them.

4. Urgency is a tool, not a lifestyle

Crisis-based appeals work—until they don’t. When every ask for donations is urgent, people either grow numb or feel manipulated. Emotional exhaustion is real, especially when donors are also navigating personal challenges.

Urgency has a place. But when overused,  you become the nonprofit equivalent of the boy who cried wolf.

Share needs with humility, not hype. And make room for rest—for you and your givers.

5. Meet people where they are

Generosity looks different for everyone. Some give monthly. Others give their time or skills. Some need the option to give online, while others prefer a check and envelope.

For many donors, a lack of variety can become a barrier. When there are not enough giving options, this friction can lead to fatigue.

The best solution is to audit your giving channels. Have your team try to give as a first-time donor and see what they experience. Can someone give in 10 seconds or less from their phone? Is recurring giving simple and encouraged? Are non-financial gifts celebrated?

This reveals new giving opportunities and more ways to delight your donors. Bonus tip: Subsplash offers a free giving audit to all new and existing Subsplash Giving clients. 

6. Relationships over revenue

The best fundraising strategy isn’t a new platform or a slick campaign. It's a relationship.

When people feel known and valued, generosity flows. When they sense that they matter beyond what they can give to your church, they stay engaged for the long haul.

This is where the church shines. It’s not a brand or a product, but rather a family. And every family member wants to know they belong.

Lead with vision, steward with care

Donor burnout isn’t just caused by fatigue, it’s a result of disconnection. Reconnect your people to the mission. Reduce the noise. Increase the trust. Make giving personal, purposeful, and joyful again.

Your church doesn’t need more pressure, but it does need more clarity. And rather than give your donors more asks, supply them with more meaning.

Implement these shifts. Champion your givers. Let’s fix this together and build a culture of sustainable generosity.

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Author

Chris Hudson, Senior Director of Client Success

Residing in the beautiful state of Montana, Chris loves to spend time in God’s creation with his family. Chris is a husband, a father to three, volunteer firefighter, but most importantly a child of God. He’s passionate about developing leaders and helping the church fulfill its part of the Great Commission.

Author

Subsplash created the first church app in 2009, and today we’re building upon that same powerful platform to make an impact for the gospel. Over 17,000 organizations partner with us to bring the good news of Jesus to billions of people around the world.

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