It might feel intimidating to start the process of building an app for your organization. We have worked hard to make our Platform as user-friendly and intuitive as possible, but anytime you are familiarizing yourself with a new project and new technology, there's always a learning curve.
We want to ease your worries about building a customized app, because the rewards (increased engagement, donations, and reach just to name a few) are absolutely worth the effort. Here are the main reasons why you can expect a smooth and simple process when setting up an app with us.
SMOOTH KICK-OFF PROCESS
Our Platform Specialists will immediately be in touch once you become a client. You'll receive an email to schedule a kick-off call with a mobile expert and an open invitation from that point forward to reach out to our Platform Specialist Team with any questions or concerns about setup, maintenance, or tech support.
MATERIALS TO GET YOU STARTED
Included with all app packages are a a few helpful materials to get you started. A "Get Your App Live" checklist, launch kit, app promotion slide to display at church or on social media, and Subsplash Giving promotion video are all included to help you feel confident in the process of getting your app or giving live! Our Platform Specialist team wants to set you up for success not only in building your app, but in helping people know about it!
PLATFORM SPECIALISTS AND CLIENT RELATIONS MANAGERS TO HELP YOU ALONG THE WAY
Did you know if you work with us there is a dedicated group of people whose main job is to help you with your app?! The success of your app is a team effort and we want you to thrive. From implementation and tech support, to an ongoing account manager who’s with you every step of the way, we love serving you!
To experience the unparalleled customer service that our team can offer, get in touch with us today!